Our Pricing
Simple Monthly Pricing
Basic
$99
/userBest for groups that want to start quickly with flexible data management and reporting.
- Initial Onboarding Assistance
- Access to Office Hours and Email Support
- Activity, Flow, and Goal Templates
- Analytics Dashboard
- User Management Tools
- Group Event Attendance
- Member Onboarding Survey
- External Resources & Referrals
- Call Center with One (1) Phone Number
Plus
$149
/userBest for groups that want in-platform communication tools and billing integration.
Everything in Basic, plus
- Custom Templates and Monthly Review Meetings
- SMS Texting
- Encrypted E-mail
- Claims Management & Billing Clearinghouse
- Subcontracting through the Pear Cares Network*
- Compliance and Audit Support
Enterprise
$199
/userBest for those with complex workflows that need hub or multi-org support, and want additional implementation resources.
Everything in Plus, plus
- Quarterly Design Consultations
- Same-Day Support (Business Hours)
- Clinician Referrals for Non-Medical Services
- Claims & Billing Specialist
- Program Design Consultation
- Sub-Orgs and Network Management Tools
- PCHI Pathways Community Hub
- EHR and/or Provider Portal Integration
Pear Suite Platform Add-Ons
Onboard and benefit from the platform faster by sub-contracting with the << Pear Suite Provider Network >> and accessing custom training. Your team will be online and making an impact in four weeks.
- If subcontracting through the Pear Cares Provider Network, a 15% percentage-based fee will be applied to reimbursements, prior to payment
- Custom integrations with Electronic Health Records (EHRs) or other platforms require a one-time fee and ongoing charges based on the level of monthly data transfers
- Specialized training programs and curriculum development
Bulk pricing for organizations with more than 15 users
| Week | Topic | Agenda |
|---|---|---|
| 0 | Pre-Implementation | Organization and User Readiness, Compliance Review |
| 1 | Implementation Kickoff | Workflow and reporting requirements, data conversion |
| 2 | Billing and Reporting | Billing setup and supervision strategy, reporting specs |
| 3 | System Readiness | Super-user testing and feedback, go-live strategy |
| 4 | Onboarding & Go-Live | End-user onboarding, training materials, activation |
| Monthly | Ongoing Check-Ins | Custom platform support to boost utilization |
Try Pear Suite
Ready for more efficient workflows and better outcomes?
Platform Features
All subscription tiers are billed on a month-to-month basis with no upfront implementation costs.
| Basic | Plus | Pro | |
|---|---|---|---|
| Monthly Subscription Fee |
$99/user |
$149/user |
$199/user |
|
Each plan includes:
Access to the Pear Suite platform
Implementation Support
|
|||
| Implementation | |||
| Initial Onboarding Assistance | |||
| Access to Office Hours and Email Support | |||
| Custom Templates and Monthly Review Meetings | |||
| Quarterly Design Consultations | |||
| Same-Day Support (Business Hours) | |||
| Platform | |||
| Activity, Flow, & Goal Templates | |||
| Analytics Dashboard | |||
| User Management Tools | |||
| Group Event Attendance | |||
| Member Onboarding Survey | |||
| External Resources & Referrals | |||
| Communications | |||
| Call Center with One (1) Phone Number | |||
| SMS Texting | |||
| Encrypted E-mail | |||
| Billing Toolset | |||
| Claims Management & Billing Clearinghouse | |||
| Subcontracting through the Pear Cares Network* | |||
| Compliance and Audit Support | |||
| Clinician Referrals for Non-Medical Services | |||
| Claims & Billing Specialist | |||
| Program Design Consultation | |||
| Customization | |||
| Sub-Orgs and Network Management Tools | |||
| PCHI Pathways Community Hub | |||
| EHR and/or Provider Portal Integration | |||
Frequently Asked Questions
Learn more about how the Pear Suite platform supports community health workers, community-based organizations, community groups and hubs, and health plans.
The implementation process can vary greatly based on the complexity of your organization’s workflows, the number of templates that you want to build, and the level of automation that you want to add. With support from our customer success team, organizations will be guided through planning, building, and testing phases prior to going live, which can take an average 4 weeks. For organizations that want to move faster, Pear Suite offers builder tools and supplemental guides to enable a self-setup option.
Absolutely! Pear Suite can integrate and share data bidirectionally with over 90 Electronic Health Records (EHRs). Please reach out to our team to discuss options and pricing for this add on.
Pear Suite is a web-based platform, so it can be accessed on any computer with an internet connection. The platform can also be accessed on tablets as well as on smart phones through our mobile app.
Never! We offer simple, month-to-month subscription pricing that can be canceled with a 30-day notice.
We do not have an implementation fee or additional charges for training or technical assistance. The only extra fees we collect are for extra data integrations or custom reports and dashboards; however, these cases are rare.
There are a multitude of training options for organizations using our platform. This includes support from our customer success team during implementation, our online wiki guides and videos, and our community learning circles. Pear Suite also offers community health worker education through ongoing training webinars, regular platform and policy updates, and special workshops on topics like Medicaid billing, compliance, working with health plans, and culturally inclusive care. We also partner with multiple training organizations to support CHW certificate programs as well as earn CEU credits.
