Care Coordination Software
For Community Providers
Technology designed to support community health worker services. From care coordination to health education, resource linking and referrals, screening and assessments, and advocacy, the Pear Suite platform does it all.
Schedule a Demo
Care Navigation Platform
Tech-Enabled Services
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Screenings & Assessments
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Closed-Loop Referrals
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Multilingual Education
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Client Communications
Screenings & Assessments 
Closed-Loop Referrals 
Multilingual Education 
Client Communications As a trusted community provider who supports and connects with hard-to-reach groups, you need tools and resources that fit the way you work by bringing everything you do into one platform.
Regional Service
Our Partners
Trusted by Hundreds
“Pear Suite is customizable, so you can make it fit your organization, but we can also automate tasks so that we have more time to be with our clients. We can also make referrals and bill from the platform. Pear Suite is more than a platform, it’s a partnership.”
Jason Honig
Executive Director, Common Good Community
Automate to Enhance Engagement, Efficiency, and Impact in Care Management
Retire spreadsheets, paper, and manual processes and reporting with automated and HIPAA- and SOCS 2-compliant software.
Track Outreach
Manage and monitor every step in a client’s journey.
Simplify Reporting
Share program outcomes and create reports for funders and supervisors.
Manage Staff
Track and monitor daily team activities, workload, credentials, and more.
Exchange Data
Share data with 90+ electronic health records (EHRs) and health information exchange (HIE).
Our Partners
Who We Support
Community-Based Organizations
- Use custom or templated assessments, care plans, and follow-up activities to support whole-person care navigation.
- Generate and submit claims for reimbursement and manage payments through our clearinghouse.
- Track internal team data and population data for clients to improve quality and training.
Doula Organizations
- Standardize client management to reduce the time spent on administrative tasks.
- Connect clients to education and social services to improve care.
- Generate and submit claims for reimbursement and manage payments through our clearinghouse.
Hubs
- Create and use customizable templates to standardize across organizations and groups you support.
- Access group data and analytics to improve quality and training programs.
- Gain visibility to credentials and compliance across multiple groups.
Health Care Plans
- Use organizations’ population data to connect community investment to value-based care improvements.
- Reduce readmissions and care costs by addressing social drivers of health.
- Engage trained community health workers to implement interventions that improve patient health and value-based metrics.
Frequently Asked Questions
Learn more about how the Pear Suite platform supports community health workers, community-based organizations, community groups and hubs, and health plans.
The implementation process can vary greatly based on the complexity of your organization’s workflows, the number of templates that you want to build, and the level of automation that you want to add. With support from our customer success team, organizations will be guided through planning, building, and testing phases prior to going live, which can take an average 4 weeks. For organizations that want to move faster, Pear Suite offers builder tools and supplemental guides to enable a self-setup option.
Absolutely! Pear Suite can integrate and share data bidirectionally with over 90 EHRs. Please reach out to our team to discuss options and pricing for this add on.
Pear Suite is a web-based platform, so it can be accessed on any computer with an internet connection. The platform can also be accessed on tablets as well as on smartphones through our mobile app.
Never! We offer simple, month-to-month subscription pricing that can be canceled with a 30-day notice.
We do not have an implementation fee or additional charges for training or technical assistance. The only extra fees we collect are for extra data integrations or custom reports and dashboards; however, these cases are rare.
There are a multitude of training options for organizations using our platform. This includes support from our customer success team during implementation, our online wiki guides and videos, and our community learning circles. Pear Suite also offers community health worker education through ongoing training webinars, regular platform and policy updates, and special workshops on topics like Medicaid billing, compliance, working with health plans, and culturally inclusive care. We also partner with multiple training organizations to support CHW certificate programs as well as earn CEU credits.
Yes, in addition to offering a variety of platform tools to simplify the coding and billing process, our customer success staff will teach organizations about this process and offer a billing and claims specialist who can work with you to improve claims acceptance. If you or your organization require extra assistance, you can receive it by joining our <> support or by subscribing at the Pro subscription plan level.
Yes, we have bulk upload options to simplify the implementation process. Our customer success team will assist with this process to ensure a smooth transition from spreadsheets or other online databases.
Yes, we have customers who are street medicine providers, case managers, health coaches, peer support specialists, public agency outreach workers, and even barbers! Pear Suite is often a great choice for those who want to assess and address health and social challenges, but don’t need a complicated electronic health records (EHR) system.
